DTC My Driver Service in Dubai: How It Works, Benefits & Booking Guide

Dubai’s fast-paced lifestyle often leaves little time for driving, parking, or dealing with the city’s busy roads. Whether it’s a business meeting across town or a late-night event, many residents prefer a more relaxed and convenient way to get around, without giving up their own cars. That’s where the Dubai Taxi Corporation (DTC) My Driver Service comes in.

This government-approved service allows you to hire a professional RTA-trained driver to drive your car. It’s an ideal solution for those who want the comfort of their own vehicle with the convenience of a chauffeur.

In this blog Drive UAE will explore how the DTC My Driver service works, what makes it unique, and how you can easily book one today.

What is the DTC My Driver Service?

The DTC My Driver Service is an initiative by the Dubai Taxi Corporation (DTC), part of the Roads and Transport Authority (RTA). It’s designed to help residents and visitors move around the city safely and conveniently using their personal vehicles, without having to drive themselves.

In simple terms, you book a professional driver who arrives at your location and drives your car to your desired destination. You can hire the driver for a few hours, a day, or longer, depending on your needs.

This service combines the flexibility of private transportation with the reliability of RTA standards, perfect for anyone who values comfort, safety, and time efficiency.

How Does the DTC My Driver Service Work?

Using the My Driver service is straightforward and entirely digital. Here’s how it works step-by-step:

1. Book via the DTC App or Website

Download the official DTC App from Google Play or the Apple App Store. You can also use the DTC website to make a booking.

2. Select Service Details

Enter your pickup and drop-off locations, select the service type (hourly, daily, or trip-based), and confirm your booking time.

3. Driver Assignment

A trained and licensed driver from DTC will be assigned to your booking. You’ll receive their details before arrival.

4. Start Your Trip

The driver arrives at your specified location, takes the wheel of your car, and drives you safely to your destination.

5. Track and Rate

The DTC app allows you to track your trip in real time and rate your driver afterward.

The entire process is efficient, secure, and transparent, making it a stress-free solution for those who prefer not to drive themselves.

Who Can Use the My Driver Service?

The DTC My Driver service is available to anyone in Dubai, residents, visitors, and even corporate clients. It’s particularly useful for:

Busy Professionals: Those who want to work or attend calls during commutes.

Event Goers: Perfect for nights out or social gatherings when you’d rather not drive.

Tourists: Visitors using rental cars who want a local driver for navigation ease.

Families: Parents who need a reliable driver for school runs or errands.

Medical Needs: Individuals unable to drive temporarily due to health reasons.

Essentially, the service fits anyone who values comfort, safety, or simply a break from traffic.

Key Features and Benefits of the DTC My Driver Service

The My Driver service offers multiple advantages that make it stand out:

1. Professional RTA-Trained Drivers

Each driver is professionally trained, licensed, and vetted by DTC. They undergo strict background checks and customer service training to ensure a safe and pleasant experience.

2. Convenience at Your Fingertips

You can book a driver within minutes using the DTC app. It’s ideal for both planned trips and last-minute needs.

3. Safety and Reliability

Since it’s a government-operated service, safety standards are consistently high. Drivers are monitored through DTC systems, and your trip can be tracked in real time.

4. Flexible Packages

Whether you need a driver for an hour, a day, or on a recurring basis, DTC offers flexible packages. You can also book for multiple destinations in one trip.

5. Affordable Alternative

Compared to private chauffeur or limousine services, DTC’s My Driver option is more cost-effective while offering similar comfort and professionalism.

6. Eco-Efficiency

Using your own vehicle reduces the need for additional ride-hailing cars, helping support Dubai’s sustainability goals.

DTC My Driver Service Charges and Packages

The service follows a transparent pricing system, with rates displayed before booking confirmation.

Professional Driver Service Rates in UAE

Daily Driver Hire

• Rate: AED 250 for an 8-hour shift
• Overtime: AED 40 per extra hour
• VAT: AED 12.5

Weekly Driver Hire

• Rate: AED 1,000 for 8 hours daily, 5 working days per week
• VAT: AED 50

Monthly Driver Service

• Rate: AED 3,500 for 8 hours per day, 22 working days per month
• Weekends: Saturdays and Sundays excluded
• VAT: AED 175

Weekend & Additional Charges

• Services requested on Saturday or Sunday will include an extra charge of AED 250 per day.

Payment & Work Terms

• Advance payment is required for all bookings.
• The driver works a continuous 8-hour shift per day.

Prices are competitive and vary slightly depending on duration and time of day.

For the most accurate and updated rates, it’s best to check directly on the DTC app or website before confirming your booking.

How to Book the DTC My Driver Service

Booking a DTC driver is quick and user-friendly. Here’s how:

1. Download the DTC App: Available on both Android and iOS.

2. Register Your Details: Create a user profile and add your car information.

3. Enter Booking Info: Choose your pickup location, destination, and service duration.

4. Review Pricing: Check the fare estimate and confirm.

5. Track Your Driver: Once booked, you’ll get live tracking and driver contact details.

6. Enjoy the Ride: Sit back and relax as your RTA-trained driver handles the rest.

Alternatively, you can also call DTC’s customer service hotline to book manually.

Safety and Driver Training Standards

Safety is at the heart of the DTC My Driver service. Every driver is:

• RTA-certified and regularly evaluated.

• Trained in defensive driving and customer care.

• Subject to background and medical checks.

• Equipped with navigation and support tools for efficient service.

Additionally, all rides are tracked, and DTC maintains a 24/7 helpline for assistance or emergencies.

When to Use the My Driver Service

There are countless situations where this service comes in handy:

• After long working hours or events.

• During medical recovery periods.

• When guests are visiting and need a safe driver.

• For school pickups or daily commuting during busy schedules.

• For long drives or intercity trips when you want to relax.

• No matter the reason, DTC’s My Driver ensures a safe and efficient ride.

Customer Experience and Reviews

Residents who’ve used the service often praise its professionalism, punctuality, and ease of booking. Many highlight how it’s become a reliable alternative for late-night rides or when they simply don’t feel like driving.

Corporate clients also appreciate the flexibility of hiring a driver on demand without needing a full-time employee. Overall, the feedback consistently points to DTC’s reliability and convenience.

Conclusion

The DTC My Driver Service is one of Dubai’s most practical transport solutions, ideal for anyone who prefers to travel in their own car while enjoying the convenience of a professional driver. With RTA-certified drivers, transparent pricing, and easy app booking, it perfectly fits Dubai’s smart mobility vision.

So, the next time you don’t feel like driving or simply want a more relaxed commute, try booking the My Driver service. It’s affordable, safe, and built for the modern Dubai lifestyle.