Terms and Conditions
Last Updated: July 24, 2025
Welcome to Drive UAE, a platform operated by Esotico Luxury Car Rental L.L.C. By accessing our website (https://driveuae.ae/) and using our services, you agree to comply with the following Terms and Conditions. Please read these terms carefully before using our platform.
1. General Information
Company Name: Esotico Luxury Car Rental L.L.C., operating as Drive UAE
DET License Number: 1410395
Website URL: https://driveuae.ae/
Location: A1 Building, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates.
Description: Drive UAE, operated by Esotico Luxury Car Rental L.L.C., is the go-to platform for hassle-free luxury car rentals, connecting car owners and renters with world-class vehicles through a user-friendly booking platform.
2. Acceptance of Terms
By using Drive UAE, you agree to be bound by these Terms and Conditions, as well as our Privacy Policy and any other policies referenced here or available by hyperlink. If you do not agree with any part of these terms, please do not use our website.
3. Eligibility
Users must be at least 18 years old to create an account or access our services. By using our platform, you represent that you have the legal capacity to form a binding contract under the laws of the United Arab Emirates.
4. User Accounts and Membership
Login and Registration: Users may be required to register an account to access certain features of the platform. You are responsible for maintaining the confidentiality of your account and password and for all activities that occur under your account.
Membership Subscription: Drive UAE offers membership services to businesses listing their cars. Members may be subject to additional terms and fees, which will be outlined during the subscription process.
5. Rental Listings
Esotico Luxury Car Rental L.L.C., operating as Drive UAE, does not own any cars listed on the platform. We act as a facilitator connecting car owners with renters for luxury car rental services.
Car owners are responsible for providing accurate and up-to-date information regarding the availability, condition, and terms of their vehicle rentals.
6. Payments and Fees
For Renters: Payment details, including rental costs and applicable fees, will be provided at booking. Renters must adhere to the payment terms outlined by the car owner.
For Owners: Car owners may be required to pay fees or commissions to list their cars on the platform. These fees will be clearly outlined during the registration or listing process.
7. Cancellations and Refunds
For Renters: Cancellations or modifications to bookings may be subject to fees, depending on the car owner’s cancellation policy.
For Owners: Esotico Luxury Car Rental L.L.C. reserves the right to remove listings that do not comply with our terms or are deemed inappropriate for the platform.
8. Content and Intellectual Property
All content on the website, including text, images, and logos, is the property of Esotico Luxury Car Rental L.L.C. or licensed to us by third parties. Users are prohibited from reproducing, distributing, or using any content without prior written consent from Esotico Luxury Car Rental L.L.C.
9. Prohibited Activities
Users are prohibited from:
- Using the website for unlawful purposes.
- Misrepresenting information or providing false listings.
- Engaging in any activity that interferes with the proper functioning of the platform.
10. Limitation of Liability
Esotico Luxury Car Rental L.L.C., operating as Drive UAE, is not responsible for any damages, losses, or disputes arising between car owners and renters. We provide a platform for connecting parties and are not involved in the actual transactions or services provided by third-party vendors.
11. Privacy Policy
By using the website, you agree to our Privacy Policy, which explains how Esotico Luxury Car Rental L.L.C. collects, uses, and protects your personal information in compliance with UAE Federal Decree-Law No. 45 of 2021.
12. WhatsApp Communication
Drive UAE uses the WhatsApp Business API, powered by Twilio, to communicate with users for bookings, updates, or support. By using our WhatsApp Business Profile (Drive UAE), you agree to receive communications subject to our Privacy Policy.
13. Changes to Terms and Conditions
Esotico Luxury Car Rental L.L.C. reserves the right to modify these Terms and Conditions at any time. Changes will be posted on this page, and your continued use of the platform signifies acceptance of the updated terms. We will notify you via email or a prominent notice on our website prior to changes taking effect.
14. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.
15. Contact Information
If you have any questions or concerns about these Terms and Conditions, please contact us at:
Email: [email protected]
Post: Esotico Luxury Car Rental L.L.C., A1 Building, Dubai Digital Park, Dubai Silicon Oasis, Dubai, United Arab Emirates.
Phone: +971 547503644
By using Drive UAE, you agree to these Terms and Conditions. Thank you for choosing Esotico Luxury Car Rental L.L.C., operating as Drive UAE, as your luxury car rental platform!